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Privacy Policy

Effective Date: 24/04/2025Teknique Health & Performance (“we”, “us”, or “our”) is committed to protecting the privacy of individuals whose personal information we collect. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.1. Who We Are
Teknique Health & Performance
Unit 6, Cockers Farm House
Long Lane Business Park
Heath Charnock, Chorley PR6 9FZ
Email: [email protected]
Phone: 07548 612977
Website: www.teknique.health2. Scope
This policy applies to all personal information we collect, including through our website, email communications, forms, and offline interactions. This includes individuals located outside the United Kingdom who choose to engage with our services or download materials from our website.3. Personal Information We Collect
We may collect the following types of personal information:General Personal Data:
✓ Name
✓ Contact details (email address, telephone number, mailing address)
✓ Date of birth and age
✓ Preferences, feedback, and opinions
✓ Fitness tracking data and class attendance information
✓ Details of services provided or enquired about
✓ Media (photographs or videos where you are identifiable)
✓ Payment information (processed securely via third-party providers such as Stripe)
✓ Information you provide to us via surveys, communications, or applicationsSensitive Personal Data (with explicit consent):
✓ Health information (medical history, conditions, injuries, illnesses)
✓ Biometric data (weight, height, fat mass, bone mass, metabolic rate, waist circumference, pulse)
✓ Data from fitness trackers, wearables, or body composition analysers
✓ Emergency contact details provided by you or a third party4. How We Collect Your Information
We may collect your information:✓ Directly from you (e.g. when completing a questionnaire, contacting us, or subscribing to our newsletter)
✓ From third parties (e.g. when listed as an emergency contact)
✓ Automatically via our website through cookies, analytics tools, and tracking technologies5. Use of Personal Information
We collect, use, hold, and disclose your information for the following purposes:✓ To provide, manage, and improve our health and fitness services
✓ To assess your eligibility for programs and customise your training
✓ To track your progress and tailor recommendations
✓ To communicate with you regarding enquiries, services, or promotions
✓ To refer you to allied health professionals, including our no-gap sports physiotherapist or your surgeon (with consent or in emergencies)
✓ To refer you to emergency services where impractical to obtain prior consent
✓ To send you marketing communications (only with your consent)
✓ To comply with legal obligations and respond to disputes
✓ For internal business and administrative operations6. Use and Disclosure of Sensitive Information
Sensitive information will only be collected, used, or disclosed:✓ With your explicit consent
✓ For the primary purpose for which it was collected or directly related secondary purposes
✓ In emergency circumstances (e.g. where you are injured at the gym and we must call emergency services)
✓ When authorised or required by law7. Storage and Protection of Information
We store personal information on secure systems and platforms with appropriate physical, electronic, and managerial safeguards in place.Access is limited to authorised personnel. Data is retained only for as long as necessary for its intended purpose or as required by applicable law.8. Marketing Communications
You may receive marketing communications from us if you have opted in or are an existing client. You may opt out at any time by using the unsubscribe link in our communications or by contacting us directly.9. Cookies and Analytics
We use cookies and similar technologies to enhance website functionality and analyse visitor activity. Full details can be found in our Cookie Policy.10. Your Rights
Under the UK GDPR, you have the following rights:✓ Right to access the personal data we hold about you
✓ Right to request correction or rectification
✓ Right to request deletion of your personal data where appropriate
✓ Right to object to or restrict processing
✓ Right to data portability
✓ Right to withdraw consent at any time
✓ Right to lodge a complaint with the Information Commissioner’s Office (ICO)To exercise your rights or make a request, contact: [email protected]11. International Users
If you are located outside the United Kingdom and submit personal data through our website (e.g. by downloading a free resource), your data will be processed in accordance with this Privacy Policy and UK data protection law.12. Changes to This Policy
We may amend this Privacy Policy from time to time. The latest version will be published on our website with an updated effective date.